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1. Introduction

The entity you are contracting with RENA FINE JEWELLERY PVT LTD (herein referred to as “the company”),registered under the Companies Act, 1956, and presently governed by the Companies Act, 2013, having Registrar of Companies CIN: U36911MH2011PTC216094, having its registered office at A-204, Mandpeshwar Indl. Estate, Mandpeshwar Road, Opp. M.C.F. Sports Club, Borivali West, Mumbai-400092, Maharashtra, India.. The transactions in this website are subject to the laws enforceable in India. By subscribing to or using any of the services of the website you agree that you have read, understood, accepted and are bound by the terms and conditions contained herein. This website is for online “offer and acceptance” of the jewellery items posted and advertised on the website. The terms and conditions may be changed, altered and/or revised at the discretion of the company without prior notice.

2. Membership

Membership corresponding to transaction rights is available only to persons who can form legally binding contracts under Indian Contract Act, 1872.

3. Account

While transacting through the Website you are responsible for maintaining the confidentiality of your User ID and Password, as well as access to your cell phone and to your computer, computer system and computer network, and further you are responsible for all activities that occur under your “User ID” and “Password”, e-mail address and cell phone number as the case may be. As a User you inter alia agree to:

• Provide true, accurate, current and complete information about yourself.
• Maintain and update the Registration Data to keep it true, accurate, current and complete.

As a Registered User, you agree, inter alia, to:

If any information is subsequently discovered to be untrue, inaccurate, or incomplete or the company has reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, or in violation of any enforceable law and fairness the company reserves the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

4. Electronic communications

We wish to keep you updated on all our offerings and offers and accomplish the same by sending you periodical mails at your registered e-mail. You may opt-out of the same, but it is not recommended.

5. Sale of goods

All transactions from or through this Website shall be deemed to have been conducted or transacted at or from the registered office of the company at :

Rena Fine Jewellery Private Limited

A-204, Mandpeshwar Indl. Estate,
Mandpeshwar Road, Opp. M.C.F. Sports Club,
Borivali West, Mumbai-400092, Maharashtra, India.

• All transactions shall be subject to the provisions of the Supply of Goods Act, 1930 read with its subsequent amendments.
• The transaction is deemed to be complete once the “Tax Invoice” for the goods ordered is raised, and the company shall deliver through a third party courier or its own delivery personnel.
• All sales/(supplies) are subject to taxes under Central Good and Service Tax Act, 2017 and rules thereunder with GOOD AND SERVICE TAX ACT
• The offer for sale is restricted to the items displayed in the brochures on the Website. The company reserves its right to remove, delete, add, alter, modify or discontinue any item or the entire brochure without any prior notice.
• An order will be deemed to have been accepted only after the full consideration is received by the company and credited to the bank account of the company.
• The products offered are all Machine+ handcrafted and are “made to order”/ ready in stock., minor and subtle variations of the delivered product may occur in comparison to the displayed product, in weight and form upto a maximum permissible value of +-10%. Our offer is subject to such minor variations
• All 18 & 14 CARAT gold items sold by us bear a BIS Hallmark disclosing its purity. BIS hallmark is NOT a separate certificate, it is an inscription made on the product. As per BIS norms, 24 CARAT products cannot be BIS hallmarked.
• All diamonds sold by us are accompanied by either a IGJ certificate certifying inter-alia its colour, quality and weight. IGJ certificates are in physical form.
• All gemstones other than diamonds sold by us are accompanied by an GII certificate certifying inter-alia its colour, quality and weight. GII certificates are in physical form.
• Outbound shipping i.e. from our WORKPLACE to you is borne by us. Please visit our shipping policy for further details.

6. Payments

• The payment against a purchase shall be due in advance.
• Customer may only make payments through the payment gateway of this Website.
• All payments made against the purchases on the Website shall only be in Indian Rupees.
• Payments shall be deemed to have been received only when such monies are credited to the company’s bank account and are freely available to the company.

7. Delivery

• The ordered goods shall be deemed to be in transit for delivery once despatched through a third party courier and shall be deemed to be delivered once handed over to the customer or to the person authorized as instructed.
• Goods can only be delivered to the customer or to his/her authorized person. In order to authorize a person to take delivery of goods the customer is requested to send us an email to info@rrena.in with instructions.
• The recipient of the goods is obliged to produce valid identity proof and address proof or such other documents to verify and establish his bona fide at the time of delivery to ensure safe delivery of the goods purchased.

• The company shall issue an invoice against every transaction and the third party courier shall hand over the original copy of “Tax Invoice” to the customer at the time of delivery of the goods ordered.
• The customers are requested to inspect the purchased item and accompanying papers promptly and immediately. Attention is drawn to the “Return Policy” in this connection.

8. Insurance

• To safeguard the interest of the customer for the goods ordered, the company shall arrange for transit insurance free of cost valid till its delivery.
• Minor damages or deformations or deteriorations in the course of the delivery are not covered by transit insurance.
• The customer on request shall provide all information and documents, as may be required, to assist the company to lodge and substantiate claims against the insurer in the event of a loss.
• IN CASE OF RETURN/ EXCHANGE/ BUYBACK, THE COURIER CHARGES WILL HAVE TO BE BORNE BY THE PURCHASER/ THE NAME IN WHICH THE SAID RETURN/BUYBACK/EXCHANGE HAS TO BE DONE, INSURANCE CHGS NEEDS TO BE UNDERSTOOD WITH THE COURIER COMPANY, RFJ WONT BE RESPONSIBLE FOR THE INSURANCE IN THIS CASE

9. Warranty

The goods shall be considered to have a defect in quality if they have an inherent material or manufacturing defect. Minor deviations from the image shown on the Website shall not qualify as a defect. We have Lifetime warranty on the jewellery purchased online from RFJ, charges for repairing/ polishing will be charged as per Actuals.

10. Disclaimer

• The photographs and impressions displayed on the website are for reference only and are not to scale. The size, color, finish, luster and other visual parameters of the actual product may differ to an extent from the photographs and impressions displayed on the website. Moreover, the items being mostly Machine Aided+ hand-crafted, actual products delivered may differ to an extent.
• The weight of gold, silver, diamond or any precious metal to be used for making jewellery items ordered by the customer may vary marginally in the final form of the product. The difference, if any at all, will be due to the hand-crafting of the jewellery item. The customer understands and acknowledges that the weight of gold, silver, diamond or precious metal displayed against any particular item is a fair and reasonable approximation and cannot be the exact such weight in the finished products.
• In case of gem stones the prices are given on the average weight of stone and not on the individual stone. Prices will be fixed on a range of average weight of the gemstone and not on exact weight.
• The customers are advised to contact/ whatsapp the company at our Customer Helpline: +91 8291147334 during business hours [Timings: Monday to Saturday 10.00 am to 6.00 pm for any query or clarification.
• The company or the website shall not be responsible for any unauthorized use of credit or debit cards for making any transaction and shall have no liability either to the true holder of any credit or debit card or to the concerned bank for any unauthorized/fraudulent use of payment instruments.
• The company declares that it has no obligations beyond the terms and conditions and representations mentioned herein.

11. Governing Law

Any and all questions of enforceability and interpretation which may arise under this Agreement shall be determined and governed by and in accordance with the laws of India.

12. Alterations and Modifications

The company reserves the right to change, modify, alter and/or substitute any or all the terms and conditions mentioned herein at any time and from time to time at its sole and absolute discretion and accord, without giving any prior notice and/or intimation to any person, including its customers.

12. Acceptance

By registering at this Website and transacting thereafter the customer agrees, accepts and acknowledges abiding by the terms and conditions mentioned above.

General Orders – Terms & Conditions

1. We provide a timeline of 7-15 working days for Made to Order products. The tentative delivery date will be mentioned in the payment page while placing the order.
2. Cancellation is not allowed for personalised products. please refer to cancellation policy for further assistance.
3. There might be a 10% to 15% variation in weight or finish in Made to Order products. Customer will be contacted by us for final adjustment amount.
4. The customer cannot claim interest on the advance amount in any Condition.

rena fine jewellery pvt ltd (RFJ) E-BOUTIQUE – CONDITIONS OF SALE

Customers purchasing products online or by phone through the RRENA.IN Client Relations Centre must read the Conditions of Sale, which will govern the terms and conditions of any such purchases. The provisions entitled “Limitation of liability” below do not cover the sale of products online of over the phone and please refer to the Conditions of Sale for the relevant exclusions and limitations of liability.

RRENA.IN reserves the right to change any relevant retail prices displayed on the Platforms at any time without prior notice.

. This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, RRENA.IN cannot be held liable for any apparent differences in the product images represented on the Platforms and the original products.

You may download one computer copy or print one copy of the material made available to you via the Platforms, or download the application on to your mobile device, for your own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark™, are preserved intact and are not modified, deleted or changed. Unless otherwise stated, you should assume that everything that you see or read on the Platforms (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) are protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.

You are not authorised to sell, reproduce, distribute, communicate, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on or use any RFJ Material in any way for any public or commercial purposes. Furthermore, RFJ Material may not be displayed or communicated on any other platform, in a networked computer environment or on any other digital platform for any purpose whatsoever. In the event of breach of any of these Terms of Use, your permission to use RFJ Material will automatically terminate and any copies made of RFJ Material must be immediately destroyed. Any unauthorised use of RFJ Material may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

YOUR SUBMISSIONS AND UNSOLICITED COMMUNICATIONS

This section concerns communications sent to RRENA.IN. It does not concern the communication of personal information to RRENA.IN in relation to customer enquiries, the use of services or the purchase of products by phone or through the Platform. The latter is governed by the rules stipulated in the Privacy Policy.

Any unsolicited communication or material that you transmit to RRENA.IN via the Platforms or through social media, by electronic mail or otherwise, including, but not limited to, any data, questions or answers, comments, suggestions, or the like will be treated as non-confidential and non-proprietary by RRENA.IN. By sending communications to RRENA.IN, you automatically grant RRENA.IN a worldwide, royalty-free, perpetual, irrevocable, non-exclusive licence to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such communication(s) alone, or as a part of other works in any form, media, or technology whether now known of hereafter developed and to sublicense such rights to anyone. Anything that you transmit may be used by RRENA.IN and its affiliated companies for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting, or developing, manufacturing and marketing products using such information.

Furthermore, RRENA.IN enjoys a worldwide reputation for both the design and manufacture of high quality luxury items including jewellery, high jewellery and watches. To this end, it possesses its own sources of creativity, in particular highly skilled teams of designers who conceive and perfect RRENA.IN’s creations.

LIMITATION OF LIABILITY

This section applies to the Platforms and not to the products that may be sold online or by phone by one of our local or regional markets.

RRENA.IN tries to ensure that the information provided is accurate and complete. However, RRENA.IN does not warrant or represent that RRENA.IN’s Material is accurate, error-free or reliable or that use of RRENA.IN Material will not infringe rights of third parties.

RRENA.IN does not warrant that the functional and/or technical aspects of the Platforms or the RRENA.IN Material will be error free or that the Platforms, RRENA.IN Material or the servers that make them available are free of viruses or other harmful components. If use of the Platforms or RRENA.IN Material results in the need for servicing or replacing property, material, equipment, data or other element, RRENA.IN is not responsible for those costs. Without limiting the foregoing, everything on the Platforms is provided to you “AS IS” AND “AS AVAILABLE” AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. RRENA.IN and its suppliers make no warranties about the RRENA.IN Material, software, text, downloads, graphics, and links, or about results to be obtained from using the Platforms.

To the fullest extent permitted by applicable law, RRENA.IN shall not be liable for any indirect, incidental, special or consequential damages of any kind arising out of or in connection with the use of information available from the Platforms or any liability relating to any loss of use, interruption of business, lost profits or lost data, regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if RRENA.IN has been advised of the possibility of such damages.

Please note that in some jurisdictions consumer protection laws may not allow certain exclusions or limitation of warranties or liabilities, and consequently some of the above exclusions and limitations may not apply.

TRADEMARK NOTICE

In general, all trademarks, logos and service marks (collectively the “Trademarks”) that appear on the Platforms are registered, unregistered or otherwise protected RRENA.IN trademarks or are licensed for use by RRENA.IN by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Platforms should be construed as granting, by implication or otherwise, any licence or right to use any trademark without RRENA.IN’s prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Platforms, or any other content on the Platforms, except as provided herein, is strictly prohibited.

COPYRIGHT NOTICE

All content (including RRENA.IN Materials) on the Platforms are either Copyright © RRENA.IN or are licensed for use by RRENA.IN. All rights are reserved. Please refer to the section above on Use of Materials on the Platforms.

LINKS & LINKING

The Platforms may contain links to other platforms operated by third parties not affiliated to RRENA.IN. The inclusion of any link to such third party sites does not imply endorsement by RRENA.IN of those sites. RRENA.IN has not reviewed all of the content contained in the linked sites and is not responsible for the content or accuracy of any off-site pages or any other sites linked to any of the Platforms. If you choose to click through any link to off-site pages or third party sites then this is at your own risk. RRENA.IN does not authorise linking to any of its Platforms from a third party platform without its express prior written authorisation.

TERMINATION AND SUSPENSION

You agree that RRENA.IN may terminate or suspend your access to and use of the Platforms if RRENA.IN reasonably believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Use, or violated the rights of RRENA.IN, its affiliated companies or any third party, with or without notice to you. You agree that RRENA.IN may modify or discontinue providing any of the Platforms, with or without notice to you. You agree that RRENA.IN will not be liable to you or any third party as a result of such modification or discontinuation. The provisions entitled “Limitation of liability” and “General provisions” will survive termination of these Terms of Use.

GENERAL PROVISIONS

Unless otherwise specified, the information and materials presented on the Platforms are presented solely for the purpose of promoting RRENA.IN’s products and services and in certain cases to present products for sale via a variety of means. RRENA.IN makes no representation that RRENA.IN Material is appropriate or available for use in every country of the world. You are responsible for compliance with applicable local laws, keeping in mind that access to RRENA.IN Material may not be legal by certain persons or in certain countries. Our products are available in many parts of the world. However, the Platforms may identify products that are not available worldwide.

If any provision, or part of a provision, of these Terms of Use is found to be illegal, invalid or unenforceable, that provision or part-provision shall be deemed not to form part of these Terms of Use, and the legality, validity or enforceability of the remainder of the provisions of these Terms of Use shall not be affected, unless otherwise required by operation of applicable law.

These Terms of Use constitute the entire agreement between you and us in relation to the use of the Platform, and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings, or collateral contracts of any nature made by the parties, whether oral or written, in relation to such subject matter.

The waiver by RRENA.IN of a breach of any provision of these Terms of Use will not operate to be interpreted as a waiver of any other or subsequent breach.

APPLICABLE LAW AND JURISDICTION

These Terms of Use shall be governed by and construed in accordance with the laws of Switzerland, without reference to conflict of law’s provisions. Any dispute, controversy or claim arising out of or in relation to the Terms of Use, including the validity, invalidity, breach or termination thereof, shall be adjudicated or arbitrated in accordance with said Terms of Use. Where the laws of Switzerland are different to the mandatory consumer laws in your own country, we will afford you with similar protection.

CONTACT US

If you have any questions or comments about these Terms of Use, or matters generally, please contact us at the address provided below. You can also use this address if you wish to request a copy of the personal data we hold about you.

info@rrena.in
+91 8291147334

• If you want to resize your ring, the company will resize it free of cost except in certain cases where the resizing is not possible.
• If the resized ring costs more than the existing ring, the incremental cost shall be borne by the customer.
• If the resized ring costs less than the existing ring, the differential amount shall be refunded to the customer.
• In case of a refund, the payment of the same shall be made by way of an online bank transfer within 10 days of dispatch of the resized product.
• If for some reasons, your product needs to be repaired, the company shall repair / replace the product for charges which would be determined by the company on a case to case basis.
• Shipping charges under Repairs & Resizing policy shall be borne by the customer.
• This feature is not available for international orders (orders that will be shipped abroad from India).

Prices

Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.

Prices on RRENA.IN are subject to change without notice. Please expect to be charged the price for the RRENA.IN merchandise you buy as it is listed on the day of purchase.

Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Cancellation & Returns

• You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product. You can cancel one order item within an order without cancelling the entire order if the order contains 2 or more order items.
• For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
• Once the product is returned under our 14 Day Money Back policy (not applicable on coins) the refund will be credited to your RRENA.IN Cash account. You may choose to either make another purchase using the same or get the amount refunded to your bank account.
  • For cash on delivery orders, the refund will be processed to your bank account.
  • For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card/Net Banking).
• Upon cancellation/ return of orders placed using gift cards, the gift card amount will be refunded back to the gift card.
• Please visit https://rrena.in for more details about our Returns Policy.

Applicable laws

Use of this website shall in all respects be governed by the laws of the state of Maharashtra, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in India country, Maharashtra, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

As per the current guidelines mandated by the Government of India, a customer has to provide the Permanent Account Number (PAN) for all purchases above INR 2 lakh.

Contests

• The winners of contests and giveaways will be selected at the company’s discretion.
• The prizes/ gifts/ giveaways are non-returnable/ exchangeable.
• Any additional facilities provided by the company to winners and selectees of any contest is at the company’s discretion
• RRENA.IN reserves the right to change the terms and conditions of contests/ giveaways without prior intimation.
• All disputes will be resolved at info@rrena.in

Visa Terms and Conditions

• Offer details as shown are based on information provided by the Merchant. No warranties are made by Visa that the information is correct. Please check directly with Merchant to confirm availability and validity of the Offer.
• The Merchant is the sole provider of all goods and/or services under this offer. Accordingly, the Visa Cardholder understands, acknowledges and agrees that the procurement by him/her of any goods and/or services under this Offer shall constitute a contract solely between the merchant and him/her, and Visa is not, nor will become, a party thereto.
• By utilizing or attempting to utilize any of the goods and services under this Offer, the Visa Cardholder understands, acknowledges and agrees that:

1. Any claim, complaint or dispute of any nature arising out of or in relation to the procurement, or attempted procurement by the cardholder of any goods and/or services under this offer (each a “Claim”) shall be settled by the Visa Cardholder directly with the Merchant, and Visa Cardholder shall not make any Claim against Visa.
2. Without prejudice to the foregoing, and to the fullest extent permitted by law, Visa shall not be liable to any person for any loss, damage, expenses or claim (whether direct or indirect) in relation to any personal injury, death, false representation, damage or omission arising from or in connection with the usage or attempted usage of the Offer or goods and/or services provided under the Offer.

RRENA.IN Cash

• Your RRENA.IN Cash is valid only for one year (365 days) from the day you receive the same. RRENA.IN Cash will expire after 365 days from the day it’s credited in your account.

RRENA.IN Credits

• RRENA.IN Credits expire as per the timelines mentioned to you when these are provided to you. Your RRENA.IN Credits are valid at most for one year (365 days) from the day you receive the same. RRENA.IN Credits will expire after 365 days from the day it’s credited in your account.

Free Gift

• All free gifts are treated as discounts. THEY CANNOT BE ENCASHED.
• In Case of Partial Cancellation or Returns of Orders with a free gift, the Amount refunded will not include the discount attributed to the Free Gift.

Offer Terms & Conditions

• Special offer is valid only on selected designs of jewellery.
• RRENA.IN may change (add to, delete, or amend) these terms from time to time.
• All disputes, with respect to the products and services offered in this connection, are subject to Bengaluru jurisdiction.

Gold Mine 10+1 Plan

Subscription

1. You can select a product and pay a fixed amount on due date of every month for 10 months (minimum value – INR 1000 and it can be any amount in multiples of INR 100). At the end of the 11th month you will be eligible for a special discount equivalent to one-month amount.
2. Upon completion of the Gold Mine 10+1 Plan registration process, you will be allotted a unique Gold Mine 10+1 Plan subscription number by the Company.
3. You are required to make payment for the subscription to the RRENA.IN Gold Mine 10+1 Plan by visiting any of the stores operated by the Company or online through your RRENA.IN account.
4. Any person subscribing to the Gold Mine 10+1 Plan should be 18 years or above and should be a resident Indian.
5. The registration under the Plan or the subscription number allotted to you is not transferable. However, in the event of the death, the nominee specified in the Subscription Form will have the right to pay the balance installment amount (if any) and buy the Products using the subscription number of the demised User.
6. The Company reserves the right to cancel and refund the money towards your Gold Mine 10+1 Plan installment if there is any discrepancy in the details submitted by you or you do not submit valid ID proof within 30 days of enrollment. In such cases, the amount paid by you towards subscription will be refunded. The refund need not be in the same payment mode used by the subscriber at the time of making the payment. It will be as per company policy.

Payment and Redemption

1. You can make payment for the Gold Mine 10+1 Plan either through the Website or by visiting any of the stores operated by the Company.
2. Upon making payment of installments during the Term, you will be entitled to purchase either plain gold jewellery or diamond/gemstone studded jewellery either through the Website or any of the stores operated by the Company. You cannot purchase Gold Coins or Solitaires by redeeming the Gold Mine 10+1 Plan subscription.
3. After maturity, please redeem your Gold Mine 10+1 Plan and receive a voucher which can be used for your purchase either through the Website or at any of our stores.

Special Discount

You can redeem your Gold Mine 10+1 Plan subscription anytime and purchase jewellery using the installments paid and the special discount as per the table below.                    

You Pay for	Special Discount
10 Months	100% of one installment amount
7 Months	50% of one installment amount
5 Months	25% of one installment amount

You will get special discount after 30 days from the last installment due date.

Delay in Instalment Payments

1. If you delay the payment for one installment, special discount will be reduced by 1/3rd of one-month installment amount. If you delay the payment for any two installments, special discount will be reduced by 2/3rd of one-month installment amount. If you delay the payment for more than two installments, there will not be any special discount
2. If you miss paying more than 2 installments within due date or if you chose to cancel the Plan membership before paying 5 installments, you will not be eligible for special discount. You can purchase plain gold or diamond/gemstone jewellery through the Website or any of the stores operated by the company using the amount already paid by you.
3. The Company will not be paying any interest.

Cancellation/Termination

1. Any additional discount given under the Gold Mine 10+1 Plan will be deducted at the time of redemption if customer chooses to discontinue Plan before maturity or breaches the terms and conditions of the Gold Mine 10+1 Plan.
2. If you choose to terminate or cancel the subscription, you will be entitled to purchase any product(s) from the Website or stores operated by the company using the amount already paid by you. You will not be entitled for refund of the monthly installments or any portion thereof, paid by you towards the Plan.

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