This document is an electronic record in terms of Information Technology Act, 2000 and Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This User Agreement is effective upon acceptance for those users who accept it through registration at RRENA.IN website on and from …. MAY 2022.
This User Agreement posted on our site sets out the terms on which the company offers you access to and use of our sites, services, applications and tools (collectively “Services”) at the website: RRENA.IN you can find an overview of our policies here. You agree to comply with all the above when accessing or using our Services.
The entity you are contracting with is RENA FINE JEWELLERY PVT LTD (herein referred to as “the company”), registered under the Companies Act, 1956, and presently governed by the Companies Act, 2013, having Registrar of Companies CIN: India.
The transactions in this website are restricted to Indian citizens residing in India.
By subscribing to or using any of services of the website you agree that you have read, understood, accepted and are bound by the terms and conditions contained herein, regardless of how you subscribe to or use the services.
This website is for online “offer and acceptance” of the jewellery items posted and advertised on the website. Online offers on the website are subject to change from time to time.
RRENA.IN takes data privacy and security extremely seriously and works to ensure that it is fully compliant with the various regulations dealing with privacy.
RRENA.IN and its subsidiaries and affiliates and Associate Companies (individually and / or collectively, “RRENA.IN” in short referred to as “RFJ” henceforth) is / are concerned about the privacy of the data and information of users (including buyers / customers whether registered or non-registered) accessing or purchasing products on RRENA.IN websites or through third party e-commerce vendors.
By providing his / her Information or by making use of the facilities provided by the Website, user hereby consents to the collection, storage, processing and transfer of any or all of his / her Personal Information and Non-Personal Information by RRENA.IN as specified under this Privacy Policy. User further agrees that such collection, usage, storage and transfer of his / her Information shall not cause any loss or wrongful gain to user or any other person.
User acknowledges that he / she is disclosing User Information voluntarily. Prior to the completion of any registration process on RRENA.IN website / mobile application prior to availing of any Services offered on RFJ application if the user wishes not to disclose any User Information, he / she may refrain from doing so; however, if user doesn’t provide information that is requested, it is possible that the registration process would be incomplete and / or user may not be able to avail RFJ’s Services and purchase online.
This Privacy Policy is a contract between the User and RRENA.IN, whose Website user uses or accesses or otherwise deals with. This Privacy Policy shall be read together with the respective Terms of Use or other terms and conditions of RRENA.IN.
The “Information” (which shall also include data) provided by user to RFJ or collected from user by RFJ may consist of “Personal Information” and “Non-Personal Information”.
Personal Information is Information collected that can be used to uniquely identify or contact user. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
RFJ may also collect information other than Personal Information from user through the Website when user visits and / or uses the Website. Such information may be stored in server logs. This Non-Personal Information would not assist RFJ to identify user personally. This Non-Personal Information may include:
User hereby unconditionally agrees and permits that RFJ may transfer, share, disclose or part with all or any of user Information, within and outside of the Republic of India to various RFJ entities and to e-commerce partners, third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by applicable law. In such case, RFJ will contractually oblige the receiving parties of the Information to ensure the same level of data protection that is adhered to by RFJ under applicable law.
User acknowledges and agrees that, to the extent permissible under applicable laws, it is adequate that when RFJ transfers user Information to any other entity within or outside country of residence, RFJ will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.
User unconditionally agrees and permits RFJ to access and read user’s SMS to auto-fill or prepopulate ‘OTP’ while making a transaction and / or to validate user’s mobile number.
RFJ may share statistical data and other details (other than user’s Personal Information) without user’s express or implied consent to facilitate various programmes or initiatives launched by RFJ, its affiliates, agents, third party service providers, partners or banks and financial institutions from time to time. RFJ may transfer / disclose / share Information (other than User’s Personal Information) to those parties who support RFJ’s business, such as providing technical infrastructure services, analyzing how RFJ’s services are used, measuring the effectiveness of advertisements, providing customer / buyer services, facilitating payments, or conducting academic research and surveys. These affiliates and third party service providers shall adhere to confidentiality obligations consistent with this Privacy Policy. Notwithstanding the above, RFJ uses other third parties such as a credit / debit card processing company, payment gateway, pre-paid cards, etc. to enable user to make payments for buying products or availing services of RFJ. When user signs up for these services, RFJ’s website may have the ability to save user’s card details and / or UPI details for future reference and faster future payments. In such case, RFJ may share user’s relevant Personal Information as necessary for the third parties to provide such services, including user’s name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and RFJ is not in any manner responsible or liable to user or any third party for any delay or failure at their end in processing the payments.
RRENA.IN may also share Personal Information if it believes that is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or RFJ’s policies.
RFJ reserves the right to disclose user information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise RFJ’s legal rights or defend against legal claims.
User further agrees that such disclosure, sharing and transfer of user’s Personal Information and Non-Personal Information shall not cause any wrongful loss to the user or to any third party or any wrongful gain to RFJ or to any third party.
Links to third party e-commerce web sites, third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, RFJ unless expressly specified on the Website.
RRENA.IN is not responsible for any form of transmission, whatsoever, received by user from any third party website. Accordingly, RFJ does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third party websites, nor does RFJ control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third party websites. The inclusion or exclusion does not imply any endorsement by RFJ of the third party websites, the website’s provider, or the information on the website. The information provided by user to such third party websites shall be governed in accordance with the privacy policies of such third party websites and it is recommended that user reviews the privacy policy of such third party websites prior to using such websites.
The security of user’s Personal Information is important to RFJ. RFJ strives to ensure the security of user’s Personal Information and to protect user’s Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction.
For this purpose, RFJ adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where RFJ stores user’s Personal Information. Each of the RFJ’s entities shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of user Information. Provided that user rights to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and user hereby waives and releases all RFJ’s entities from any claim of damages under contract or under tort.
If user chooses a payment gateway to complete any transaction on Website, then user’s credit / debit card data may be stored in compliance with industry standards / recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS).
RFJ may share user’s Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, RFJ is not responsible for any breach of security or for any actions of any third parties that receive user’s Personal Information. RFJ is not liable for any loss or injury caused to user as a result of user providing his / her Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).
Notwithstanding anything contained in this Policy or elsewhere, RRENA.IN shall not be held responsible for any loss, damage or misuse of user’s Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of RRENA.IN and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network,, computer crashes, breach of security and encryption (provided beyond reasonable control of RFJ), power or electricity failure or unavailability of adequate power or electricity.
While RFJ will endeavour to take all reasonable and appropriate steps to keep secure any Personal Information which RFJ holds about user and prevent unauthorized access, user acknowledges that the internet or computer networks are not fully secure and that RFJ cannot provide any absolute assurance regarding the security of user’s Personal Information.
User agrees that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.
User agrees and acknowledges that he / she is providing his / her Information out of their free will. User has an option not to provide or permit RFJ to collect his / her Personal Information or later on withdraw his / her consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective RRENA.IN entity as may be notified to user. In such case, user should neither visit any Website nor use any services provided by RFJ’s entities nor shall contact any of RFJ’s entities. Further, RFJ may not deliver products to user, upon user’s order or RFJ may deny user access from using certain services offered on the Website.
User can add or update his / her Personal Information on regular basis. Kindly note that RFJ would retain user’s previous Personal Information in its records.
If user finds any discrepancies or has any grievances in relation to the collection, storage, use, disclosure and transfer of his / her Personal Information under this Privacy Policy or any terms of RRENA.IN’s Terms of Use, Term of Sale and other terms and conditions or polices of any RRENA.IN’ entities, please contact the following:
The designated grievance officer under Information Technology Act, 2000. E-mail: [email protected]
The details of the grievance officer may be changed by RFJ from time to time by updating this Privacy Policy.
RRENA.IN may sell, transfer or otherwise share some or all of its assets, including user Information in connection with a merger, acquisition, reorganization or sale of assets or business or in the event of bankruptcy. Should such a sale or transfer occur, such RFJ entity will reasonably ensure that the Information user has provided and which RFJ has collected is stored and used by the transferee in a manner that is consistent with this Privacy Policy. Any third party to which any of RFJ’s entity transfers or sells as aforesaid will have the right to continue to use the Information that user has provided to RFJ or collected by RFJ immediately prior to such transfer or sale.
The User Information is being collected by the Company with its address at registered office at A-204, Mandpeshwar Indl. Estate, Mandpeshwar Road, Opp. MCF Sports Club, Borivali West, Mumbai-400092, Maharashtra, India and the Company will delete any User Information upon the User withdrawing the consent in writing. However, upon the withdrawal of the consent by the User, the Company may at its option not provide any services for which the Information was sought and the User shall not claim deficiency of services on the basis of such non provision of goods and services.
RFJ reserves the right to amend this policy from time to time, at its own discretion. Any updates will be posted on the application / and user’s use of RRENA.IN after such amendment shall constitute user’s agreement to abide by the amended terms.
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THIS PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN USER AND RRENA.IN (BOTH TERMS DEFINED BELOW). THE TERMS OF THIS PRIVACY POLICY WILL BE EFFECTIVE UPON USER’S ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM, BY CLICKING ON THE I ACCEPT TAB OR BY USE OF THE WEBSITE OR BY OTHER MEANS) AND WILL GOVERN THE RELATIONSHIP BETWEEN USER AND RRENA.IN FOR USER’S USE OF THE WEBSITE (DEFINED BELOW).
THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONS OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER INFORMATION TECHNOLOGY ACT, 2000; THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY FOR COLLECTION, USE, STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA OR INFORMATION.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, USER INDICATES THAT HE / SHE UNDERSTANDS, AGREES AND CONSENTS TO THIS PRIVACY POLICY. IF USER DOES NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, HE / SHE IS REQUESTED TO NOT USE THIS WEBSITE. USER HEREBY PROVIDES HIS / HER UNCONDITIONAL CONSENT TO RRENA.IN AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in IN privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly. That makes your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
We will notify you via email
We will notify you via phone call
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.